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Implementing
State-of-the-Art
Financial Systems
Comments
Division Manager, Finance &
Central Services
| “Our experience with Endurant was very positive. They
spent a lot of time here and really became part of our
team. Their willingness to do whatever it took to get the
job done inspired employees and created a team approach
that was critical to the project’s success. I credit a lot
of our success to the project management leadership provided by
Endurant.
They stayed on task and provided us with regular progress
reports. Their professionalism and attention to detail
went a long way toward restoring our reputation internally
and, most importantly, helping our organization gain the
mission-critical information our managers need in the new
millennium.” |
The Goal
Managers in a county government needed the ability to quickly obtain
decision-critical information in a user-friendlier format.
With $170 million operating budget and a $2 million capital
budget, the agency is one of the fastest growing counties in
the country. It employs more than 1,800 permanent
employees and up to 1,000 temporary employees. Despite its
size and growth, the agency was still mainframe-based for
several mission-critical applications.
The Challenge
The agency had twice attempted to implement an integrated
financial system within the past few years. Numerous factors
-- including a change in corporate strategy by one vendor
and ineffective support by another—had necessitated backing
away and trying again. The Finance and Central Services
department was under pressure to get the job done within
tight timeframes and on a limited budget.
Endurant Solution
Endurant Business Solutions was engaged by the agency to
plan and help implement an Oracle software solution, while building confidence and encouraging the
hands-on involvement of county employees who had weathered
the two previous implementation attempts. Endurant worked
closely with county employees and developed detailed plans
and timelines, which defined manageable tasks and clear
lines of responsibility. Endurant also worked with employees
to develop more effective problem solving and
troubleshooting skills.
Results:
- The effective implementation of Oracle (phases I, II and
III), which has provided agency managers with timely
and well-organized information for mission critical
functions.
- Implementation of all three phases was finished on
schedule and within budget (for less than $1 million).
- Strong project management helped invigorate county
employees and engendered a “can do, problem-solving”
attitude.
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